Get in touch
Get in Touch
We are committed to providing fast and reliable customer support. Our team is here to assist you with any questions about your order.
Response Time
24–48 business hours
Support Hours
Monday – Friday (Business Hours)
Email Support
info@veloc-bikes.com
Phone Support
+1 609 235 9452
WhatsApp Live Chat
For faster support, contact us directly on WhatsApp. We usually respond within a few minutes during working hours.
Frequently Asked Questions
How long does shipping take?
Delivery usually takes 5–9 business days after 1–2 days processing time.
Can I change my order?
Orders can be modified shortly after placement. Contact us as soon as possible for changes.
How do I track my order?
You will receive tracking details by email once your order is shipped.
What if my item does not fit?
Contact our support team to request a return or exchange within 30 days.
Brand Name: VELOC
Business Address: 2824 Bluffview Dr, Lewisville, Texas 75067-3840, United States
Email: info@veloc-bikes.com
Phone: +1 609 235 9452