Terms of service
Terms of Service
Last Updated: June 2026
By accessing or purchasing from VELOC, you agree to be bound by these Terms of Service. Please read them carefully before using our website.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to use our products or services for any unlawful or unauthorized purpose.
2. Products & Availability
All products are subject to availability. We reserve the right to modify or discontinue any product at any time without notice.
3. Pricing & Orders
Prices may change without notice. We reserve the right to cancel orders in case of fraud, pricing errors, or stock issues.
4. Shipping
Orders are processed within 1–2 business days. Estimated delivery time is 5–9 business days depending on destination and courier services. Delivery times are estimates and may vary.
5. Returns & Refunds
Returns are accepted within 30 days of delivery in accordance with our Return Policy. Items must be unused and in original packaging where applicable.
6. Limitation of Liability
VELOC is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.
7. Customer Responsibility
Customers are responsible for providing accurate billing, shipping, and contact information during checkout.
8. Changes to Terms
We may update these Terms of Service at any time. Changes will be posted on this page with an updated date.
Contact Information
Brand Name: VELOC
Address: 2824 Bluffview Dr, Lewisville, Texas 75067-3840, United States
Email: info@veloc-bikes.com
Phone: +1 609 235 9452