Terms of service

Terms of Service

Last Updated: June 2026

By accessing or purchasing from VELOC, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to use our products or services for any unlawful or unauthorized purpose.

2. Products & Availability

All products are subject to availability. We reserve the right to modify or discontinue any product at any time without notice.

3. Pricing & Orders

Prices may change without notice. We reserve the right to cancel orders in case of fraud, pricing errors, or stock issues.

4. Shipping

Orders are processed within 1–2 business days. Estimated delivery time is 5–9 business days depending on destination and courier services. Delivery times are estimates and may vary.

5. Returns & Refunds

Returns are accepted within 30 days of delivery in accordance with our Return Policy. Items must be unused and in original packaging where applicable.

6. Limitation of Liability

VELOC is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.

7. Customer Responsibility

Customers are responsible for providing accurate billing, shipping, and contact information during checkout.

8. Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated date.

Contact Information

Brand Name: VELOC

Address: 2824 Bluffview Dr, Lewisville, Texas 75067-3840, United States

Email: info@veloc-bikes.com

Phone: +1 609 235 9452