Privacy policy

 

Last Updated: June 2026

At VELOC, we are committed to protecting your privacy and handling your personal data responsibly in accordance with applicable data protection laws.

1. Information We Collect

We may collect the following personal information when you use our website:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and transaction details
  • Device information (IP address, browser type, usage data)

2. How We Use Your Information

  • To process and fulfill orders
  • To provide customer support and order updates
  • To improve our website and services
  • To prevent fraud and unauthorized activity
  • To comply with legal obligations

3. Data Sharing

We only share your personal data with trusted third parties when necessary to operate our business, including:

  • Payment processors (e.g. Shopify Payments, PayPal, Stripe)
  • Shipping and logistics providers
  • Fraud prevention services
  • Analytics providers

We do not sell or rent your personal data.

4. Cookies

We use cookies and similar technologies to improve website performance, analyze traffic, and enhance user experience. You may disable cookies in your browser settings.

5. Data Retention

We retain personal data only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

7. Security

We implement reasonable security measures to protect your personal data. However, no system is completely secure.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

9. Contact Information

Brand: VELOC
Address: 2824 Bluffview Dr, Lewisville, Texas 75067-3840, United States
Email: info@veloc-bikes.com
Phone: +1 609 235 9452