Shipping Policy
Shipping Policy
1–2 Business Days
5–9 Business Days
Provided for All Orders
1. Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped on weekends or holidays.
2. Shipping Time
Estimated delivery time is 5–9 business days depending on destination and carrier operations. Delivery times are estimates and may vary due to external factors.
3. Tracking Information
Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
4. Delivery Delays
Delays may occur due to customs processing, carrier issues, or high order volume. We will assist customers in tracking delayed orders when needed.
5. Address Accuracy
Customers are responsible for providing correct shipping information. We are not responsible for delays or lost packages caused by incorrect addresses.
Contact Us
VELOC
2824 Bluffview Dr, Lewisville, Texas 75067-3840, United States
Email: info@veloc-bikes.com
Phone: +1 609 235 9452